Terms &
Conditions
Clear, fair terms that protect both you and us. We believe in transparency and want you to understand exactly how our service works.
Last Updated: 10 August 2025
The Important Bits, Simply Explained
Pay Per Grant
No subscriptions. You only pay for the grants we help you with, stage by stage.
Fair Refunds
Get refunds based on how far you've progressed. Full refund if we can't find suitable grants.
Your Data
We keep your information confidential and use it only to provide our grant writing service.
Our 4-Stage Process
Grant Identification
We analyze your business and find suitable grant opportunities at no cost.
AI Draft Generation
Our AI creates your initial grant application draft using your company information.
Human Review
Our experts review and refine the AI draft to ensure quality and compliance.
Final Delivery
You receive your completed grant application, ready for submission.
The Complete Details
Introduction
These Terms and Conditions govern your use of our grant writing services and AI-powered platform operated by Grant Hero LTD. By accessing our website, booking a demo, joining our waitlist, or purchasing our services, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Service.
About Our Service
We provide grant writing support services that combine:
- AI-powered grant identification and matching
- Automated first draft generation using AI technology and your company documents
- Professional human review and refinement of AI-generated content
- Final grant application ready for your submission
Our Service is sold on a point-of-sale basis for individual grant applications, not as a subscription service.
$ Payment & Refund Policy
Payment Terms
- All prices in British Pounds (GBP)
- Payment required before service begins
- Prices include applicable taxes
Refund Structure
Refund requests must be made in writing within 14 days. Processing takes up to 14 working days.
! Important Limitations
Grant Success Not Guaranteed
We provide grant writing support services only. We do not guarantee grant approval or funding success. Grant approval depends on many factors beyond our control, including funder priorities, competition, and changing criteria.
Your Responsibilities
- Provide accurate information
- Respond promptly to requests
- Review drafts carefully
- Ensure submission authority
Liability Limits
Our total liability for any claim shall not exceed the amount you paid for the specific service. We are not liable for indirect damages, loss of profits, data, or business opportunities.
© Intellectual Property & Confidentiality
Your Content
- You retain ownership of your documents
- We get temporary license for service delivery
- Final grant application becomes yours
Our Technology
- We retain ownership of AI technology
- Platform and methodologies remain ours
- No reverse engineering permitted
We maintain strict confidentiality of your business information and will not share it with third parties except as necessary to provide our service or as required by law.
⚖ Legal & Contact Information
Governing Law
These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of English courts.
Changes to Terms
We may modify these Terms at any time. Changes become effective immediately upon posting. Continued use constitutes acceptance.
Contact Grant Hero LTD
Email: mark@granthero.io
Address: 73 Reigate Road, Reigate, RH2 0RE, UK
By using our Service, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.
Questions about these terms? We're here to help - just reach out to us.